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Sent me a used pair of shoes! Ew!

I called to have a new pair sent and the agent never sent them! Had to call back to order the wrong size as my size was now out of stock. Then I was charged for shipping twice. I only needed these shoes for a wedding and this is where the other bridesmaids ordered theirs from, otherwise I would have never dealt with this company again.

This company is awful! I feel scammed after being charged for shipping twice when the agent should have waived it as the shoes needed to be exchanged.

Review about: Steve Madden Shoes.

Reason of review: Not as described.

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Anonymous
#1374199

I I had the same thing happen with my daughters shoes white sketchers and the bottom is all black and they were so called brand new ! What a joke

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