Sent me a used pair of shoes! Ew!
I called to have a new pair sent and the agent never sent them! Had to call back to order the wrong size as my size was now out of stock. Then I was charged for shipping twice. I only needed these shoes for a wedding and this is where the other bridesmaids ordered theirs from, otherwise I would have never dealt with this company again.
This company is awful! I feel scammed after being charged for shipping twice when the agent should have waived it as the shoes needed to be exchanged.
Product or Service Mentioned: Steve Madden Shoes.
Reason of review: Not as described.