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Went in to return a pair of boots that I ordered for my mom online. They weren't busy.

The lady named Tiyona that helped us was absolutely rude, almost to the point of being helpful. She called someone up front to help and then he told us that she could just help us when she was finished.

She then allowed someone skip us in line and helped them first. I will NEVER visit another shoe carnival store.

This reviewer shared experience about return, exchange or cancellation policy and wants this business to read this review and look into the issue (if any). This person is overall dissatisfied with Shoe Carnival. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Shoe Carnival.

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