Went to Shoe Carnival tonight to get a new pair of shoes and was greeted at the door and then was asked if I needed any help and I told them no politely. After that was was followed as and watched as if I was a thief so after a while of their employee following around...Read more
Shoe carnival does not honor their coupons. False advertising!!!!! Tried to use on 9/1/16 and was told the promotion stopped on 8/28/16. Despite coupon validity.Read more
I made an on line purchase and my card was charged twice, once at time of purchase and again when the item shipped. I called and spoke to CSR and was told this was there protocol and that one charge would fall off in about 5 days, meanwhile my money is not available...Read more
I've always liked and bought my daughter sketchers twinkle toes since she was a toddler. No problems. But this year I bought her some and she only uses them for school and they are already ripping at the seems like falling apart. It's only been 3 weeks. So...Read more
Shoe Carnival Customer Care Review
Do not never order from shoe carnival online they takes you through something and will not refund you your money when you cancel an order.
Short Review on November 15, 2016
I purchased BOGO online, I was sent an email to let me know that one pair wasn't available and I would not and could not receive my free pair of shoes. This was the only reason I decided to buy anything from the site. I will be returning the shoes to the store all while losing on the shipping fees and gas. First and last time online customer.
Shoe soul are coming apart
Do you have something to say about Shoe Carnival? What happened? What can we help you with?