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Went to Shoe Carnival tonight to get a new pair of shoes and was greeted at the door and then was asked if I needed any help and I told them no politely. After that was was followed as and watched as if I was a thief so after a while of their employee following around...
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1.9
#949525
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Shoe Carnival - Coupon Review from Detroit, Michigan
Shoe carnival does not honor their coupons. False advertising!!!!! Tried to use on 9/1/16 and was told the promotion stopped on 8/28/16. Despite coupon validity.
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1.0
#912274
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I made an on line purchase and my card was charged twice, once at time of purchase and again when the item shipped. I called and spoke to CSR and was told this was there protocol and that one charge would fall off in about 5 days, meanwhile my money is not available...
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Anonymous
Anonymous

Found this complaint while trying to figure out why I got charged twice. I haven't called yet but I'm guessing this is what happened. One was the pre-tax amount, the other was...

#767242
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Shoe Carnival - Skechers Shoes Review from Pharr, Texas
Shoe Carnival - Skechers Shoes Review from Pharr, Texas
Shoe Carnival - Skechers Shoes Review from Pharr, Texas
I've always liked and bought my daughter sketchers twinkle toes since she was a toddler. No problems. But this year I bought her some and she only uses them for school and they are already ripping at the seems like falling apart. It's only been 3 weeks. So...
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#708248
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Shoe Carnival Customer Care Review

Shoe Carnival
#1000365
3.5
Details
Do not never order from shoe carnival online they takes you through something and will not refund you your money when you cancel an order.
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Short Review on November 15, 2016

Shoe Carnival
#955579
1.8
Details
I purchased BOGO online, I was sent an email to let me know that one pair wasn't available and I would not and could not receive my free pair of shoes. This was the only reason I decided to buy anything from the site. I will be returning the shoes to the store all while losing on the shipping fees and gas. First and last time online customer.
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Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Shoes Review

Shoe Carnival
#903464
Shoe soul are coming apart
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