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Worst experience ever! I ordered me and my daughter some boots online and this was my first time using their website to order shoes. Usually I go to the store. I got the confirmation my shoes was ordered and ready to pick up. I then got another email saying my order ws...
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LadyScot
LadyScot

Sigh. People should really take a class before they shop online.

1.9
#987836
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Went in to return a pair of boots that I ordered for my mom online. They weren't busy. The lady named Tiyona that helped us was absolutely rude, almost to the point of being helpful. She called someone up front to help and then he told us that she could just help us...
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2.5
#982898
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December 19, 2016, Called Shoe Carnival about two pending charges on my account for one purchase. The manager told me they can place extra charge hold on my account. Explained that gas stations do this they can. A business can do whatever they want he also commented....
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1.0
I liked
  • Shoe carnival
I didn't like
  • Online customer service
  • Double charge placed on my account
  • Hold on my account tying up my money
#975893
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Went to Shoe Carnival tonight to get a new pair of shoes and was greeted at the door and then was asked if I needed any help and I told them no politely. After that was was followed as and watched as if I was a thief so after a while of their employee following around...
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1.9
#949525
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Shoe Carnival - Coupon Review from Detroit, Michigan
Shoe carnival does not honor their coupons. False advertising!!!!! Tried to use on 9/1/16 and was told the promotion stopped on 8/28/16. Despite coupon validity.
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1.0
#912274
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I made an on line purchase and my card was charged twice, once at time of purchase and again when the item shipped. I called and spoke to CSR and was told this was there protocol and that one charge would fall off in about 5 days, meanwhile my money is not available...
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Anonymous
Anonymous

Found this complaint while trying to figure out why I got charged twice. I haven't called yet but I'm guessing this is what happened. One was the pre-tax amount, the other was...

#767242
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Shoe Carnival - Skechers Shoes Review from Pharr, Texas
Shoe Carnival - Skechers Shoes Review from Pharr, Texas
Shoe Carnival - Skechers Shoes Review from Pharr, Texas
I've always liked and bought my daughter sketchers twinkle toes since she was a toddler. No problems. But this year I bought her some and she only uses them for school and they are already ripping at the seems like falling apart. It's only been 3 weeks. So...
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#708248
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Shoe Carnival - Kenneth gm

Shoe Carnival
#1057125
Terrible place to shop and work! In Durham!
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Shoe Carnival Bad Management

Shoe Carnival
#1045337
1.8
Details
The store posts a 10:00 am opening, which is rediculous. By 10:15 there were several people waiting in the parking lot. When the manager??? opened the door with a sour look as if we had no right to be there. If she doesn't want the job I hear there are people looking for work. My last visit to shoe carnival.
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Shoes Review

Shoe Carnival
#1025706
1.0
Details
I returned shoes prefect condition with receipt and looked at receipt they did not give me back the same amount I payed, they keep 9.00 and when I asked they said it was right I went home checked my statement they lied. Hate Liers!
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Skechers Shoes Review

Shoe Carnival
#1013996
1.2
Details
I purchased two pair of Sketcher shoes from Shoe Carnival two months ago. After wearing one pair the heal section of the shoe broke down and began to cut my heal. I informed the company and the flat out said that it was not their problem. I and my family will NEVER BUY FROM SHOE CARNIVAL AGAIN. !!!!!!! Paul S.
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Shoe Carnival Customer Care Review

Shoe Carnival
#1000365
3.5
Details
Do not never order from shoe carnival online they takes you through something and will not refund you your money when you cancel an order.
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Short Review on November 15, 2016

Shoe Carnival
#955579
1.8
Details
I purchased BOGO online, I was sent an email to let me know that one pair wasn't available and I would not and could not receive my free pair of shoes. This was the only reason I decided to buy anything from the site. I will be returning the shoes to the store all while losing on the shipping fees and gas. First and last time online customer.
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Shoes Review

Shoe Carnival
#903464
Shoe soul are coming apart
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