LAST TIME I WILL EVER SHOP AT THIS SHOE CARNIVAL I STTOD IN LINE FOR EVER WITH 1 STAFF MEMBER BEHIND THE COUNTER AND RIGHT TO THE LEFT OF ME TWO STORE MANAGER STOOD LEANING ON THE SHELVES YAWING THEY COULD BARELY KEEP THEIR EYES OPEN!!! LOOKING TOWARDS THE COUNTER NOT...Read more
The associates and the cashiers are exceptionally helpful. I've walked up to one of the managers and asked a question and it feels like I'm getting looked at with a death stare. The other managers seem to be a little more receptive of helping customers. I have no ideal...Read more
Shoe Carnival - Bogus coupon
25 % off coupon turned out to just be $25 off, even on a $250 order
Shoe Carnival - False Advertising and poor C.S.
I purchased boots online, check store availability first for in-store pick up. I needed these for work. These showed available and were $20 cheaper than the nearest store so I bought them. They charged my card. Two hours later they cancelled the order because the boots were not available. They keep a hold on my funds 5 days. I got in trouble at work cause no boots.
I ordered 4 pairs of shoes. One pair that I received was two left shoes. I called customer service the same day that I received the shoes. I was told that I would receive an ups label to return the shoes and they were Rush delivering a replacement pair that I would...Read more
I purchased 2 pair of shoes on line and got them shipped to store in the sandhill mall store in Columbia SC. I received a messages that stated the shoes arrived. In route to the store, I found the shipped pair cheaper. I arrived at the store for pick up. Manager Debbie...Read more
I purchased a pair of shoes at the Greenwood, Indiana Shoe Carnival and they only had one pair so when I checked out ordered another pair and had the receipt emailed to my email account (December 26) and as of today (December 29) still no confirmation if shoes have...Read more
This is the second time I placed my order online to be picked up at the Altamonte Springs fl. Location placed my order 8:30 am and here we are 5:50 pm and still no email confirmation so I can go pick up my order for which they gave in stock I received my last orders...Read more
Shoe Carnival - Poor shipping
When recieving the shoes I ordered online didn’t expect to get them and the box be ripped to pieces. Considering they were a gift.
The last 2 pairs the leather has split on both pair and you pay to much for them to split like that. New Balance has really changed it’s policy on material they get cheaper every year so unless I hear something I will quit buying them, I know one person won’t break...Read more
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