This true story about the Shoe Carnival Store on 3408 Glenstone Ave Springfield, MO 65804. Today, Sunday March 18th, 2018, my wife and I entered the store and could not help notice the manager (I assume) making the "Shoe Sale Announcement". It was a few minutes past 11...Read more
I live in monroe, la area and my store I love to go to is Shoe Carnival when spring getting ready to come in. Well I was in there today on 3/11/2018, and your G.M. of the store is rude, no customer service, and she come off very racist. Now Im asking her about shoes...Read more
I am disappointed in your store, I bought some shoes for your website on March 8, I was waiting for new ones but checked the box I realized that they arrived yesterday dirty and used. I will never go back to buy in your store, do not realize what you send to customers,...Read more
- Shoe carnival
I didn't like
- Sent a dirty and used product
I go to this store all the time to buy my shoes, but after today, I'm not too sure anymore. I took my mom to get a new pair of shoes, I went to put the plastic insert out of the shoe, I felt a sharp pain in my finger, I dropped the shoe & looked at my finger, the...Read more
I didn't like
- How i was treated
Shoe Carnival - Nothing for larger sizes
Very little offered for women's size 11. Even online is hard to find, and it's important to be able to try on shoe before buying because different brands run a little smaller. Frustrating!
Shoe Carnival - Worst transaction experience of my life
They had a sale going on online for a certain style shoe I like, I ordered them and got an email three days later they didnt have my size and my money would automatically be on my card what a joke that was I have talked to customer service twice and nobody will help I have been waiting over a week now I will never do this again nor will I ever shop at shoe carnival again!!!!!
DONT BUY ONLINE EVER, THEIR CUSTOMER SERVICE IS HORRIBLE THEY CANCEL YOUR ORDER AND DONT EVEN SENT YOU A EMAIL OR CALL, THEY JUST MAKE YOU SIT AND WAIT FOR IT, WHEN YOU CALL THEM, THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT BUT THEY ARE SORRY, BUT YOU DONT EVEN GET...Read more
Shoe Carnival - Poor inventory
Went to shoe Carnival for athletic shoes. Only 1 pair in the store in my size-size 5. I understand it is not a common size and they would not have many in stock. However I would expect more than 1 pair ordering online requires shipping cost.
Shoe Carnival - Pain in leg
Got a pair of stretchers and the first day I worn them my legs hurt and pain was going up my leg .No support at all
This was my first time ever using Shoe Carnival and I won't do it again. I do not have Shoe Carnival in the state where I live - the closest one is 8 hours away, across the state line - however they apparently advertise on our local tv seeing as my mom recommended that...Read more
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