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I live in monroe, la area and my store I love to go to is Shoe Carnival when spring getting ready to come in. Well I was in there today on 3/11/2018, and your G.M.

of the store is rude, no customer service, and she come off very racist. Now Im asking her about shoes and she telling me to basic find somebody else to speak to about what I need. You only seem to have few workers and look like everyone busy except her. She walk slow, and don't seem like she want to be there.

And when you working around blacks and whites, rather you like either you have to respect them in a store you chose to work in. I wanted to reach out because I see this everyday and no one say anything and it need to stop or you need better workers. I work in customer service everyday on the phone and handle calls from different states and I keep calm all the time. Also she pass by me and when outside to take a smoke break, so o thought that was rude and no customer service.

This is a very upset customer that spend to much money for that behavior.

General Manager need to do better. what happen to the last one.

Reason of review: Poor customer service.

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