Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

So I get two different charges three days apart from the *** place. I email them at least 5 times in the same day.

Waiting for an explanation or at minimum and acknowledgment that they received my complaint. Nothing. So I call them of course. Then they proceed to tell me that the first one was the subtotal.

WTF! If your going to put a hold then hold the TOTAL. Second There's no need for that second charge when you already have a hold! Third 3-5 Business days to release the hold!

Are you F*ing kidding me!

I WILL NEVER SHOP WITH THEM ONLINE AGAIN! Customer service sucked and honestly the deals are not the best I've seen.

Review about: Shoe Carnival Customer Care.

Reason of review: Double Charge on card.

Monetary Loss: $84.

Preferred solution: Let the company propose a solution.

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