Not resolved

Place my very 1st Shoe Carnival BOGO online order $89.97 and two days later another charge of $96.72. Called to ask if I missed a message in the order screen.

Rep place me on hold to speak with sup. Returned to the line to say nothing can be done it will fall off in 3-5 days. If the original payment processed what is the need for the second charge.

Now because of Shoe Carnival my available balance for bills is incorrect. Will never ever make another online purchase from Shoe Carnival and I will tell anyone who will listen to never make an online purchase from Shoe Carnival.

Reason of review: Problems with payment.

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