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Shoe Carnival - Nothing for larger sizes

Very little offered for women's size 11. Even online is hard to find, and it's important to be able to try on shoe before buying because different brands run a little smaller. Frustrating!
1.0
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Diversity of Products or Services
#1206961
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Shoe Carnival - Worst transaction experience of my life

They had a sale going on online for a certain style shoe I like, I ordered them and got an email three days later they didnt have my size and my money would automatically be on my card what a joke that was I have talked to customer service twice and nobody will help I have been waiting over a week now I will never do this again nor will I ever shop at shoe carnival again!!!!!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
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Website
#1205259
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DONT BUY ONLINE EVER, THEIR CUSTOMER SERVICE IS HORRIBLE THEY CANCEL YOUR ORDER AND DONT EVEN SENT YOU A EMAIL OR CALL, THEY JUST MAKE YOU SIT AND WAIT FOR IT, WHEN YOU CALL THEM, THEY SAY THERE IS NOTHING THEY CAN DO ABOUT IT BUT THEY ARE SORRY, BUT YOU DONT EVEN GET...
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1.0
#1204860
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Shoe Carnival - Poor inventory

Went to shoe Carnival for athletic shoes. Only 1 pair in the store in my size-size 5. I understand it is not a common size and they would not have many in stock. However I would expect more than 1 pair ordering online requires shipping cost.
2.9
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
Greendale, Wisconsin
#1202290
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Shoe Carnival - Pain in leg

Got a pair of stretchers and the first day I worn them my legs hurt and pain was going up my leg .No support at all
Product
#1201958
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This was my first time ever using Shoe Carnival and I won't do it again. I do not have Shoe Carnival in the state where I live - the closest one is 8 hours away, across the state line - however they apparently advertise on our local tv seeing as my mom recommended that...
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2.2
Product
#1196242
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Shoe Carnival - Bad customer service
I ordered 2 pairs of shoes on February 7 and was supposed to be a sale if you ordered buy 1 get 1 50% off plus $10 off $59.98 and up. So I didn’t get the $10 off and I called them on February 8 to let them know it didn’t discount me my $10 off. They were supposed to...
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I didn't like
  • Lies and deceit
#1195230
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Last night as I was checking out at the Shoe Carnival in Colonial Heights, a petite, white, dark-haired woman told me that I could not use the $15.00 coupon that I was presenting from telephone because "it was defective because they were supposed to make the coupon for...
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4.0
I liked
  • Prices and sales
I didn't like
  • Lies and deceit
#1188727
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Shoe Carnival - Excellent service

While shopping at shoe carnival. The clerks seemed bored and advoided me. The greeter darrin stopped me. Found shoes for me and made sure i was happy. You need all the darrins u can find
#1185253
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Shoe Carnival - Agent tried to help, polite, nice, but couldnt

Problem signing up for rewards program. Registration program not accepting birthday. No problem in other apps, 01/21. Using Android , Samsung Note 5. You need a tech support option. Lots of people don't have PC's, just phone.
5.0
Details
Diversity of Products or Services
#1182762
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