After spending well over an hour trying to find some shoes I liked in my size(6)..and another looking for a pair to get half off, because it is "such a bargain". Once again I get to the check out and it rings up way more then the price by the shoes. Si the...Read more
The only reason I come to the cross keys location is because it's located close to my home and there's no malls or big brand name stores. Everytime I go in every single associate is so focused on tasks it drives me crazy. I'm a retail manager and we strive huge on...Read more
I have been dealing with shoe carnival a long time. I have a collection of new balance shoe 42 pair. I went to the store to order two new pair I didn't have and the store never had either. So they order on line for me. Waited ten days no shoe went to get a refund and...Read more
Shoe Carnival - They SUCK!!
I ordered a sackpack & they send the wrong color the first time & I called about it. They were suppose to send me the right color the second time and I received the wrong one again!! I had to reorder it and now I am having problems with delivery, post office send it back to them.
Shoe Carnival - Happy camper
I read a lot of reviews yesterday I was a little worried after reading the reviews. I can't complain my sneakers came early ( next day)
Shoe Carnival - Amazing
You guys are amazing i love y'all Got my shoes they were the BOMB
Shoe Carnival - Horrible not acceptable. Never been treated so unfairly
I purchased 2 pair of shoes 119 dollars on 11th of August took them back same day. Did not get credit back on debit card. I called and was told it would not show til 16th the earliest and no later than 18th. Totally unacceptable. Never will buy anything from that place.
This morning I ordered 2 pair of shoes, under a buy 1 get one 12 off sale....I requested to pick the shoes up at the store near me. Then this afternoon I received an email telling me that my order had been cancelled. I called customer service and found out that one...Read more
I didn't like
- Half price shoe promotion
- Double charge placed on my account
- Customer service
I went to shoe catnival in Scherville Indiana today with my 4 kids. I purchased 3 pair of shoes today for my kids.. The problem i had we weny up to the register and 1 pair of shoes had 2 different sizes in the box no biggie stuff happens. So we check out . Mind you i...Read more
I purchased a pair of sandals on 7/28/17. I decided I did not need them a the moment and wanted to return them. When I pulled up to the store, I realized that I did not have my receipt. I looked on my phone at what I believed was the Shoe Carnival "Return without a...Read more
I didn't like
- Customer service
I have never been so embarrassed and uncomfortable in my life!!! My daughter and I walked into the Shoe Carnival store in Mishawaka, Indiana and will never go back. I am a loyal customer, within the store and online. Today we walked into the Mishawaka location and not...Read more
So I get two different charges three days apart from the *** place. I email them at least 5 times in the same day. Waiting for an explanation or at minimum and acknowledgment that they received my complaint. Nothing. So I call them of course. Then they proceed to tell...Read more
I was employed with shoe carnival for about 8 months and decided to quit for the simple fact of their *** shoe perks program.... also the punch line to this working for shoe carnival after a 1.5yrs span at evaluation I only received a two cent raise, really!!!!! High...Read more
Today I tried to exchange a pair of shoes that I bought 6 days ago for a lower heeled pair. I had worn them once briefly but the store manager accused me of wearing them out. He then said that he would let me exchange them but he would "only let me get away with this...Read more
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