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I have never been so embarrassed and uncomfortable in my life!!! My daughter and I walked into the Shoe Carnival store in Mishawaka, Indiana and will never go back. I am a loyal customer, within the store and online. Today we walked into the Mishawaka location and not...
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2.5
#1078205
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So I get two different charges three days apart from the *** place. I email them at least 5 times in the same day. Waiting for an explanation or at minimum and acknowledgment that they received my complaint. Nothing. So I call them of course. Then they proceed to tell...
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1.0
#1077455
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I was employed with shoe carnival for about 8 months and decided to quit for the simple fact of their *** shoe perks program.... also the punch line to this working for shoe carnival after a 1.5yrs span at evaluation I only received a two cent raise, really!!!!! High...
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Anonymous
Anonymous

I'm taking a wild guess of the type of person you are simply based on the fact that you found SHOE CARNIVAL to be just too gosh darn challenging to work at. Back to welfare yo...

1.3
#1065606
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Shoe Carnival - Amazing

Shoe Carnival
#1092411
5.0
Details
You guys are amazing i love y'all Got my shoes they were the BOMB
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Shoe Carnival - Horrible not acceptable. Never been treated so unfairly

Shoe Carnival
#1087745
2.5
Details
I purchased 2 pair of shoes 119 dollars on 11th of August took them back same day. Did not get credit back on debit card. I called and was told it would not show til 16th the earliest and no later than 18th. Totally unacceptable. Never will buy anything from that place.
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Advertised vs Delivered
Customer service
Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
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Value for money
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Shoe Carnival - No customer service

Shoe Carnival
#1086140
5.0
Details
Love to shop their but when you ask for help they are 2 busy talking to their friend to help you yes I was pissed need no my granddaughter shoe size manger need step up on his employees in Dothan alabama
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Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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Value for money
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Shoe Carnival - Awful

Shoe Carnival
#1084838
1.0
Details
I will never in my life order from this company again I placed a order on Saturday . And I get an email tonight that my order has been cancelled not because of my payment but because the shoes are not in stock that's something you tell someone when they are making a order and money wont be back on my car untill 3-5 business days waste of time and money Never Again
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Today I tried to exchange a pair of shoes that I bought 6 days ago for a lower heeled pair. I had worn them once briefly but the store manager accused me of wearing them out. He then said that he would let me exchange them but he would "only let me get away with this...
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2.4
#1061756
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I have been a faithful customer for the last 25 years with you guys and i really appreciate the affordable shoes you guys provide but for the last year ive had trouble finding size 15. I live in a college town that has several top athletes football and basketball. Why...
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2.7
#1053290
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Shoe Carnival advertises, "Buy one pair of shoes and get the second pair at half price." There are signs all over the store that clearly state this includes shoes at sale prices. Yesterday I purchased one pair of shoes that were marked down from $65 to $50 and a second...
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2.8
I liked
  • Selection
I didn't like
  • Half price shoe promotion
#1048606
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Place my very 1st Shoe Carnival BOGO online order $89.97 and two days later another charge of $96.72. Called to ask if I missed a message in the order screen. Rep place me on hold to speak with sup. Returned to the line to say nothing can be done it will fall off in...
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#1042762
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Shoe Carnival requires a printed order confirmation for customer to pick up their paid for shoes for online "site to store" orders (no other retailer requires this). Then, they do not send out the order confirmation. Store refuses to give you your paid for shoes for...
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1.9
I liked
  • Shoes
I didn't like
  • Being thefted by shoe carnival of my money and time
#1036902
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Stole my 12 year olds money! The gift card she bought for me would not work online even though it clearly states on the card that it can be used online and in the store. I contacted customer service and was told that this card has to be used in the store because they...
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1.0
#1020476
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Shoe Carnival - Steve Madden Shoes Review
Sent me a used pair of shoes! Ew! I called to have a new pair sent and the agent never sent them! Had to call back to order the wrong size as my size was now out of stock. Then I was charged for shipping twice. I only needed these shoes for a wedding and this is where...
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Anonymous
Anonymous

I I had the same thing happen with my daughters shoes white sketchers and the bottom is all black and they were so called brand new ! What a joke

1.0
#1018096
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