filters
state:
Show
city:
Show
category:
Show
product:
Show
I purchased 2 pairs of shoes, on the website it stated if I spent this much money I would get free shipping plus the buy one get one half off. Well, it took me 2 days to find the item number, and another day to find the tracking number. I followed the UPS tracking and...
Read more
1.0
I didn't like
  • Shipping is misleading
#1100111
Reply to reviews
After spending well over an hour trying to find some shoes I liked in my size(6)..and another looking for a pair to get half off, because it is "such a bargain". Once again I get to the check out and it rings up way more then the price by the shoes. Si the...
Read more
1.0
Product
#1093049
Reply to reviews
The only reason I come to the cross keys location is because it's located close to my home and there's no malls or big brand name stores. Everytime I go in every single associate is so focused on tasks it drives me crazy. I'm a retail manager and we strive huge on...
Read more
#1093044
Reply to reviews

Shoe Carnival - Amazing

Shoe Carnival
#1092411
5.0
Details
You guys are amazing i love y'all Got my shoes they were the BOMB
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Shoe Carnival - Horrible not acceptable. Never been treated so unfairly

Shoe Carnival
#1087745
2.5
Details
I purchased 2 pair of shoes 119 dollars on 11th of August took them back same day. Did not get credit back on debit card. I called and was told it would not show til 16th the earliest and no later than 18th. Totally unacceptable. Never will buy anything from that place.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Shoe Carnival - No customer service

Shoe Carnival
#1086140
5.0
Details
Love to shop their but when you ask for help they are 2 busy talking to their friend to help you yes I was pissed need no my granddaughter shoe size manger need step up on his employees in Dothan alabama
Comment
Show
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Value for money
Warranty
Website

Shoe Carnival - Awful

Shoe Carnival
#1084838
1.0
Details
I will never in my life order from this company again I placed a order on Saturday . And I get an email tonight that my order has been cancelled not because of my payment but because the shoes are not in stock that's something you tell someone when they are making a order and money wont be back on my car untill 3-5 business days waste of time and money Never Again
Comment
Show
Website
I have been dealing with shoe carnival a long time. I have a collection of new balance shoe 42 pair. I went to the store to order two new pair I didn't have and the store never had either. So they order on line for me. Waited ten days no shoe went to get a refund and...
Read more
2.9
#1092744
Reply to reviews
This morning I ordered 2 pair of shoes, under a buy 1 get one 12 off sale....I requested to pick the shoes up at the store near me. Then this afternoon I received an email telling me that my order had been cancelled. I called customer service and found out that one...
Read more
1.2
I didn't like
  • Double charge placed on my account
  • Customer service
  • Half price shoe promotion
#1088884
Reply to reviews
I went to shoe catnival in Scherville Indiana today with my 4 kids. I purchased 3 pair of shoes today for my kids.. The problem i had we weny up to the register and 1 pair of shoes had 2 different sizes in the box no biggie stuff happens. So we check out . Mind you i...
Read more
2.4
#1087679
Reply to reviews
I purchased a pair of sandals on 7/28/17. I decided I did not need them a the moment and wanted to return them. When I pulled up to the store, I realized that I did not have my receipt. I looked on my phone at what I believed was the Shoe Carnival "Return without a...
Read more
3.0
I didn't like
  • Customer service
#1081011
Reply to reviews
I have never been so embarrassed and uncomfortable in my life!!! My daughter and I walked into the Shoe Carnival store in Mishawaka, Indiana and will never go back. I am a loyal customer, within the store and online. Today we walked into the Mishawaka location and not...
Read more
2.5
#1078205
Reply to reviews
So I get two different charges three days apart from the *** place. I email them at least 5 times in the same day. Waiting for an explanation or at minimum and acknowledgment that they received my complaint. Nothing. So I call them of course. Then they proceed to tell...
Read more
1.0
#1077455
Reply to reviews
I was employed with shoe carnival for about 8 months and decided to quit for the simple fact of their *** shoe perks program.... also the punch line to this working for shoe carnival after a 1.5yrs span at evaluation I only received a two cent raise, really!!!!! High...
Read more
Anonymous
Anonymous

I'm taking a wild guess of the type of person you are simply based on the fact that you found SHOE CARNIVAL to be just too gosh darn challenging to work at. Back to welfare yo...

1.3
#1065606
Reply to reviews