I ordered 4 pairs of shoes. One pair that I received was two left shoes. I called customer service the same day that I received the shoes. I was told that I would receive an ups label to return the shoes and they were Rush delivering a replacement pair that I would...Read more
I purchased 2 pair of shoes on line and got them shipped to store in the sandhill mall store in Columbia SC. I received a messages that stated the shoes arrived. In route to the store, I found the shipped pair cheaper. I arrived at the store for pick up. Manager Debbie...Read more
I purchased a pair of shoes at the Greenwood, Indiana Shoe Carnival and they only had one pair so when I checked out ordered another pair and had the receipt emailed to my email account (December 26) and as of today (December 29) still no confirmation if shoes have...Read more
Shoe Carnival - Poor shipping
When recieving the shoes I ordered online didn’t expect to get them and the box be ripped to pieces. Considering they were a gift.
Shoe Carnival - HORRIABLE
My wife bought two pairs of shoes, which totalled gk be 105. But we where charged an authorization fee of 83. No problem , until both chargeds when through adding to about 190, they will no refund rhe amount. So we paid 190 for shoes that cost 105... NOTHING WE CAN DO ... REALLY !!!
Shoe Carnival - Great company and great store
Bought 2 pair of boots and love them
Shoe Carnival - Shipping free (Not)
I ordered two pairs of boots online, for an in store pick-up for the Same day. They said they were in stock @ store. Not! Don't lie about having item that I have to wait for. And shoe Cari also lie about free shipping. They charge you. I had to call customer service, to get shipping waived why? If it's free.
This is the second time I placed my order online to be picked up at the Altamonte Springs fl. Location placed my order 8:30 am and here we are 5:50 pm and still no email confirmation so I can go pick up my order for which they gave in stock I received my last orders...Read more
The last 2 pairs the leather has split on both pair and you pay to much for them to split like that. New Balance has really changed it’s policy on material they get cheaper every year so unless I hear something I will quit buying them, I know one person won’t break...Read more
Osage Beach, Missouri
I returned a pair of shoes that I got buy one get one free for. The shoes I was returning was the free pair worth $50 value, first off the store would not let me exchange the shoe for another $50 value shoe they would only give me a $25 gift card. So I accepted the $25...Read more
I bought a pair of shows at Carnival tonight. I had a credit that had been in my wallet for quite a while which had been issued when I returned something past 30 days if I am not mistaken, so I received a "credit". When I attempted to use it tonight, I was told it was...Read more
I didn't like
- Your policy regarding my credit
My mother and I went there for one of their sales. We were at the back of the store trying on shoes. I laughed when I noticed an employee at the front of the store peering over the displays trying to see if we were ripping them off. I told my mother the employee...Read more
My wife and I buy all our shoes at Shoe Carnival. It has the biggest selection in town. After tonight, we will shop elsewhere. Even out of town if necessary. My 16 year old niece, working her 1st job went in to buy a comfortable pair of shoes. She had previously been...Read more
I purchased 2 pairs of shoes, on the website it stated if I spent this much money I would get free shipping plus the buy one get one half off. Well, it took me 2 days to find the item number, and another day to find the tracking number. I followed the UPS tracking and...Read more
I didn't like
- Shipping is misleading