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Shoe Carnival - Terrible
I ordered 4 pairs of shoes. One pair that I received was two left shoes. I called customer service the same day that I received the shoes. I was told that I would receive an ups label to return the shoes and they were Rush delivering a replacement pair that I would...
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h.kitchener
h.kitchener

Did you ensure the shoe(s) will fit, even if you succeed in getting the correct ones? I wonder who the recipient of the two right shoes is?

4.4
#1163495
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I purchased 2 pair of shoes on line and got them shipped to store in the sandhill mall store in Columbia SC. I received a messages that stated the shoes arrived. In route to the store, I found the shipped pair cheaper. I arrived at the store for pick up. Manager Debbie...
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3.2
#1159040
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I purchased a pair of shoes at the Greenwood, Indiana Shoe Carnival and they only had one pair so when I checked out ordered another pair and had the receipt emailed to my email account (December 26) and as of today (December 29) still no confirmation if shoes have...
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#1158080
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Shoe Carnival - Poor shipping
1/1

Shoe Carnival - Poor shipping

Shoe Carnival
#1149918
When recieving the shoes I ordered online didn’t expect to get them and the box be ripped to pieces. Considering they were a gift.
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Shoe Carnival - HORRIABLE

Shoe Carnival
#1143749
1.0
Details
My wife bought two pairs of shoes, which totalled gk be 105. But we where charged an authorization fee of 83. No problem , until both chargeds when through adding to about 190, they will no refund rhe amount. So we paid 190 for shoes that cost 105... NOTHING WE CAN DO ... REALLY !!!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Shoe Carnival - Great company and great store

Shoe Carnival
#1130841
Bought 2 pair of boots and love them
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Shoe Carnival - Shipping free (Not)

Shoe Carnival
#1123498
I ordered two pairs of boots online, for an in store pick-up for the Same day. They said they were in stock @ store. Not! Don't lie about having item that I have to wait for. And shoe Cari also lie about free shipping. They charge you. I had to call customer service, to get shipping waived why? If it's free.
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This is the second time I placed my order online to be picked up at the Altamonte Springs fl. Location placed my order 8:30 am and here we are 5:50 pm and still no email confirmation so I can go pick up my order for which they gave in stock I received my last orders...
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1.6
#1153412
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Shoe Carnival - I have bought new balance for years and loved them .
The last 2 pairs the leather has split on both pair and you pay to much for them to split like that. New Balance has really changed it’s policy on material they get cheaper every year so unless I hear something I will quit buying them, I know one person won’t break...
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1.0
Osage Beach, Missouri
#1145322
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I returned a pair of shoes that I got buy one get one free for. The shoes I was returning was the free pair worth $50 value, first off the store would not let me exchange the shoe for another $50 value shoe they would only give me a $25 gift card. So I accepted the $25...
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2.9
#1140503
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I bought a pair of shows at Carnival tonight. I had a credit that had been in my wallet for quite a while which had been issued when I returned something past 30 days if I am not mistaken, so I received a "credit". When I attempted to use it tonight, I was told it was...
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1.0
I didn't like
  • Your policy regarding my credit
#1131536
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My mother and I went there for one of their sales. We were at the back of the store trying on shoes. I laughed when I noticed an employee at the front of the store peering over the displays trying to see if we were ripping them off. I told my mother the employee...
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1.0
I didn't like
  • Customer service
#1131134
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My wife and I buy all our shoes at Shoe Carnival. It has the biggest selection in town. After tonight, we will shop elsewhere. Even out of town if necessary. My 16 year old niece, working her 1st job went in to buy a comfortable pair of shoes. She had previously been...
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Anonymous
Anonymous

If it seems too good to be true, it probably is.How did they discover the discrepancy ?Was it a scanner at checkout ?Vote with your wallet.

3.3
#1129486
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Contact Shoe Carnival

Mailing Address:
7500 East Columbia Street
Evansville, Indiana 47715
United States
Phone:
(800) 430-7463
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I purchased 2 pairs of shoes, on the website it stated if I spent this much money I would get free shipping plus the buy one get one half off. Well, it took me 2 days to find the item number, and another day to find the tracking number. I followed the UPS tracking and...
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Anonymous
Greg

Why is it Shoe Carnival's fault that you didn't order 2 day shipping?

1.0
I didn't like
  • Shipping is misleading
#1100111
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