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I bought a pair of shows at Carnival tonight. I had a credit that had been in my wallet for quite a while which had been issued when I returned something past 30 days if I am not mistaken, so I received a "credit". When I attempted to use it tonight, I was told it was...
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1.0
I didn't like
  • Your policy regarding my credit
#1131536
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My mother and I went there for one of their sales. We were at the back of the store trying on shoes. I laughed when I noticed an employee at the front of the store peering over the displays trying to see if we were ripping them off. I told my mother the employee...
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1.0
I didn't like
  • Customer service
#1131134
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My wife and I buy all our shoes at Shoe Carnival. It has the biggest selection in town. After tonight, we will shop elsewhere. Even out of town if necessary. My 16 year old niece, working her 1st job went in to buy a comfortable pair of shoes. She had previously been...
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Anonymous
Anonymous

If it seems too good to be true, it probably is.How did they discover the discrepancy ?Was it a scanner at checkout ?Vote with your wallet.

3.3
#1129486
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Shoe Carnival - Great company and great store

Shoe Carnival
#1130841
Bought 2 pair of boots and love them
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Shoe Carnival - Shipping free (Not)

Shoe Carnival
#1123498
I ordered two pairs of boots online, for an in store pick-up for the Same day. They said they were in stock @ store. Not! Don't lie about having item that I have to wait for. And shoe Cari also lie about free shipping. They charge you. I had to call customer service, to get shipping waived why? If it's free.
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Shoe Carnival - They SUCK!!

Shoe Carnival
#1117442
1.3
Details
I ordered a sackpack & they send the wrong color the first time & I called about it. They were suppose to send me the right color the second time and I received the wrong one again!! I had to reorder it and now I am having problems with delivery, post office send it back to them.
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Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Website

Shoe Carnival - Happy camper

Shoe Carnival
#1111646
I read a lot of reviews yesterday I was a little worried after reading the reviews. I can't complain my sneakers came early ( next day)
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I purchased 2 pairs of shoes, on the website it stated if I spent this much money I would get free shipping plus the buy one get one half off. Well, it took me 2 days to find the item number, and another day to find the tracking number. I followed the UPS tracking and...
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Anonymous
Greg

Why is it Shoe Carnival's fault that you didn't order 2 day shipping?

1.0
I didn't like
  • Shipping is misleading
#1100111
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After spending well over an hour trying to find some shoes I liked in my size(6)..and another looking for a pair to get half off, because it is "such a bargain". Once again I get to the check out and it rings up way more then the price by the shoes. Si the...
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1.0
Product
#1093049
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The only reason I come to the cross keys location is because it's located close to my home and there's no malls or big brand name stores. Everytime I go in every single associate is so focused on tasks it drives me crazy. I'm a retail manager and we strive huge on...
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#1093044
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I have been dealing with shoe carnival a long time. I have a collection of new balance shoe 42 pair. I went to the store to order two new pair I didn't have and the store never had either. So they order on line for me. Waited ten days no shoe went to get a refund and...
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2.9
#1092744
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This morning I ordered 2 pair of shoes, under a buy 1 get one 12 off sale....I requested to pick the shoes up at the store near me. Then this afternoon I received an email telling me that my order had been cancelled. I called customer service and found out that one...
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1.2
I didn't like
  • Double charge placed on my account
  • Half price shoe promotion
  • Customer service
#1088884
Reply to reviews
I went to shoe catnival in Scherville Indiana today with my 4 kids. I purchased 3 pair of shoes today for my kids.. The problem i had we weny up to the register and 1 pair of shoes had 2 different sizes in the box no biggie stuff happens. So we check out . Mind you i...
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2.4
#1087679
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Contact Shoe Carnival

Mailing Address:
7500 East Columbia Street
Evansville, Indiana 47715
United States
Phone:
(800) 430-7463
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I purchased a pair of sandals on 7/28/17. I decided I did not need them a the moment and wanted to return them. When I pulled up to the store, I realized that I did not have my receipt. I looked on my phone at what I believed was the Shoe Carnival "Return without a...
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3.0
I didn't like
  • Customer service
#1081011
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