Contact Shoe Carnival Customer Service
Shoe Carnival Phone Numbers and Emails
Toll-Free Number:
-
(800) 430-7463
Customer Service:
-
(812) 867-6471
Shoe Carnival Email:
Customer Service
Contact Information
Shoe Carnival Website:
Shoe Carnival Help Center:
Corporate Office Address:
Shoe Carnival
7500 East Columbia Street,
Evansville,
Indiana
47715
United States
Summary of Shoe Carnival Customer Service Calls
286
TOTAL
CALLS
CALLS
04:28
AVG CALL
DURATION
DURATION
26%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Shoe Carnival?
Shipping and Delivery Question:
- “I want to have a pair of flat women boots made with finge on the side size eight brown or tan calf high”
- “No shoe sizing guide available”
- “Shipping”
Request for Information Question:
- “Order status”
- “Need verification i no longer work for your company”
- “Question regarding delivery”
Return/ Replace Question:
- “Return”
- “Exchange”
- “Returning shoes”
Payments and Charges Question:
- “Charged twice”
- “Problems with charges”
- “Billed twice”
Activation/ Cancellation Question:
- “I like cancel my order”
- “Cancel order”
- “Cancel”
Refund Question:
- “Refund”
Staff Question:
- “Customer service”
- “Report and unprofessional manager”
- “Bad,,,really really Bad customer service”
Product/ Service Question:
- “The shoes I had ship.to me wore them 4 weeks and I work outside slot in 4 weeks they are falling apart so what should I do not shop here or some Ware else”
- “Please DO NOT leave my order at my door of my apartment or someone will steal it”
Account Question:
- “Having a problem with setting up account”
Website/ Application Question:
- “Website stated that shoes was delivered however I I have not received the shoes.”
Employment Question:
- “Former employee Never recieved last Pay check”
Other Question:
- “Online order”
- “Purchased Sketchers light up for grand daughter the left shoe will no come on”
- “This store changed me $230 five times”
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Shoe Carnival